This “service” needs some serious investigation. There is not a single day they run to schedule, constant delays for no reason, no warnings, they try to brush it under the carpet. They offer compensation but then refuse partial refunds (now I see why as it would be every passenger on every service!!) instead thinking you’ll travel with them again for a percentage off! As if! They’ve lied to me, threatened me on top of leaving me in hospital with 3 young children due to their delays. They’re beyond a disgrace and I don’t know how they’re allowed to even exist anymore!