The aesthetic of the clinic is undeniably beautiful, but what it gives in exterior beauty, it lacks in internal substance. It started at check-in when nowhere on the intake form or from the esthetician was I asked about my skincare routine. I'd booked a hydra facial boost & expected that because I was getting a facial, as with all other facials I've ever received, I'd be asked at least a couple of questions about my routine - but not a single question here. When I entered the treatment room, I expected to change into a gown, again, a common practice with facials, but was again caught off guard to discover this was a clothed procedure...but this meant there would be no treatment of my neck or chest (disappointing). The real disappointment & confusion came when I told the esthetician I had a milia I'd like removed, but she told me she could not. Now, their paperwork is clear that this is a doctor's office (they don't accept tips), so I'm confused, if this is a doctor's office, why can't they can't remove it? Are their technicians not licensed to perform such procedures? In which case, don't market this business as a doctor's office. I booked this procedure in part because they said "we're a doctor's office" so I assumed they could remove the milia - I guess I know what happens when I assume...But still it makes no sense to me. Overall my treatment was just okay - it was moderately relaxing (but not really - there was no massage which I was also expecting) but I honestly felt like it did nothing. I had a hearty discount code from Instagram & I'm really glad I did because at the end of the day, I just don't feel like this treatment was worth it - my skin was not any better or worse after. At every turn my expectations were not met - nor were they properly set by Ever/Body to begin with. As someone who has had many different types of facials, I don't feel I have unreasonable expectations, especially for a service at this price point. I don't recommend this service nor do I recommend Ever/Body. If you are looking for a deep clean of your skin, a relaxing spa-like facial, or a true dermalogical procedure, look elsewhere. For me, this was a waste of a lot of money & hugely disappointing.