I booked a consultation and while I enjoyed the client service from the front desk and associates I felt more like I was being sold vs consulted on the best solutions for me. I came in looking for a specific treatment and when I mentioned it I was met with an immediate “I think you want XYZ” instead. It turned into an hour long sales pitch for a treatment I had never heard of and a discrediting of the solution I had come in for. It felt like a sales pitch vs actual solutions. I also didn’t love that my consultation wasn’t with a provider but someone who was more of a sales consultant. It made me trust their opinions less and discredited much of the experience.