Have ordered a few time from Evergreen, and they've always been great. I think they're the only place in Ireland (that I have found anyway) that sell marriages very srong flour which is amazing for sour dough bread. This was the first time I ordered as much as I did (6 1.5KG bags) and the 2 bags at the bottom of the box had split. This was most likely due to the weight of the other bags on top which would have slammed down every time the box was dropped. Cant really fault evergreen for this as I assume the bags were fine when they were packed and cant fault the delivery driver as he had no idea what was in the 9KG box so not going to dock marks BUT I dont think I'll be ordering so much flour in future