I have just renewed my vehicle and agreement with EVOGO and the experience was excellent and was primarily down to one factor and one person and that person was Russell Blythen. My initial dealings were with Russell on my first contract and when I went to renew he had to pass over the contract to renewals and to be fair my experience here was not particularly positive, with a very much "take it or leave it" attitude and a "we're busy enough so anyone asking a question is more of a nuisance. However when I arrived to site I was pleasantly surprised when Russell took the hold of the deal. This guy is a credit to your company and has turned around my perspective on EVOGO so to be fair you owe the lad a debt as he is first class. Russell answered all questions and concerns in a very calm and attentive manner and organised a smooth transition on the new deal. Another compliment goes to Gill from accounts who was very helpful in assisting me on the new payment structure that needed tweaking. Hold on to Russell as he stands out to me as somebody who you would benefit massively by keeping!! Thanks Russell, as I was looking to move away from you guys!!