This is the third car I have leased from Evogo and have told a number of friends who now use evogo for their vehicles. I deal with John G who has a likable relaxed un-salesman like manner about him which appeals to me. He usually responds to emails in good time. With my last experience I wanted to pick up my new car from the Dunstable branch and getting the car there took longer than I would have liked. When I picked up my car at Dunstable, I dealt with Sadie (I think). She was fantastic, very personable, smiley and helpful. She also questioned one of the charges for the returned car for me and got my bill reduced slightly. This is highly unusual in my experience of the car industry but shows real honest customer service and appreciation and makes me a happy customer that will be using Evogo again in the future.