Applied for an individual account 2 weeks ago. No one has bothered to contact me at all. I had to call the office several times only to be told that a non refundable payment of 2.5 times the rental amount is required. Considering that i have a good credit history this does not make sense at all. I have asked to speak to the underwriting department I was told that someone would call - still waiting. Would be interesting to find out if anyone has had a similar experience of paying a large non refundable payment. This seems like normal practice of making money
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