I dealt with Russell, and all I can say is excellent, efficient service right from the word go. I initially wanted to wait before getting a vehicle with Evogo as I already have one and was in no rush, but everything happened so smoothly I just went with it! Never felt pressured to make a decision and everything happens in a timely manner. If you have any reservations, don't. When it comes to changing your car it will be the best decision you ever make.. I just can't wait to get my next car with them, all I'd say is maybe there should be an incentive for referrals as I've told everyone about them, quite a few of which are looking to get cars through them as soon as their current car plans are over!