Incorrect car given upon collection. I had to point out to the assistant that the car was not the correct spec!! I then had to chase the sales department to discuss what would happen next and still have yet to hear anything. Was still charged the incorrect higher amount even though i had taken the lower spec'd car so had to take time to resolve and email the accounts team to rectify their issue.
The concept is good and i so far believe their pricing to be very competitive, however, their customer service and speed to react is yet to match.
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