John Beverley
I have taken time off work today to receive the delivery for orders EPT18720 (which was ordered on a next day delivery) and order EPT18451 which was due today between 11.30am – 2.30pm today. Neither has arrived absolutely no communications from yourselves or the carrier which is shocking! When checking on your site all it says “Your order is confirmed, We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status.” (which there isn’t!) Ups is still saying between 11.30-2.30 today (which is clearly not the case) I was supposed to be building workstations this weekend which wont happen. I have no idea when I should take more time off work to receive the delivery’s. I suspect they will try to deliver when nobody will be at my address as nobody can be bothered to communicate as to when the delivery will be. Its very rare that I see such a shambles in communication regarding delivery, you need to take a serious look at what you are doing.
3 weeks ago
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