I ordered a jumper before Christmas but have still not received it. Hermes have informed me that they cannot find the parcel so I need to contact EWM for a refund. I have emailed several times requesting this but to date have received no reply other than a ticket number. I don't know how to proceed with this as there doesn't seem to be any other way to contact them other than via the standard email address. I definitely won't be shopping with them again.
3 years ago
The Edinburgh Woollen Mill has a
2.9
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