They are amazing! Kept me well informed from receiving my order, to dispatch & even followed up my query regarding delivery on the same day. Delivery was prompt and the personal touches like the thank you letter I got with my products and sticker, make Exam Ninja stand out from the crowd, as it shows they value their customers as individuals and not as mass buyers as is the case with other Companies. I was very impressed with the excellent packaging of my products, all carefully packed with care to avoid them being damaged in transit.....I will definitely be buying again from a Exam Ninja for my other children 👍🏻