I received the Spinks catalogues in quick time, then received further copies. I rang the company who were very apologetic and explained that the initial despatch had not been recorded on the computer system. When I offered to return the second copies I was told to keep them or give them to someone I knew who could make use of them, because the labour and cost of return postage would make the return uneconomic. So that's what I did.
5 years ago
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