Pros: You are professional and courteous. Delivery was quick and without problems. As someone that is just starting out using safety razors, I planned my purchase based off of recommendations You made on Your Youtube channel and I must say they were all on point. Following Your Youtube guide on using safety razors, and using Your products (Timor safety razor, pre-shave oil, shaving cream, shaving balm, shaving brush), I'm glad to say I've just had the most satisfying shaving experience so far. Cons: Brexit did you no favours. The import fees were a hard blow but to Your credit, You did not charge VAT, so all in all I can say the purchase was worth the price in the end. Some of the items (the shaving balm) were slightly damaged upon opening the package (nothing critical, merely cosmetic). I can't say, if that is on You or not but I suppose it might be worth mentioning. All in all I'd like to thank You for a pleasant and effortles shopping experience and introduction into the world of safety razors and quality shaving. I wish You success in Your future endeavors!