Joel Rosenblum is an excellent instructor. Would gladly take more courses he taught. Extremely knowledgeable with the content and real world experience with the tech. Gotcha issues provided by him to look for in tech were very useful. Very friendly and available during and after class time. Tom Peters was very helpful initially and once voucher was confirmed valid. Tom P required Kyle Banas to approve my voucher that was earned for selling certain quantity of M365 licenses. Request confirmation voucher was valid less than 3 months from notification. Tom P CC'd Kyle B on email to confirm. Kyle to several weeks and MANY email requests without ever responding to request. Tom P eventually approved the voucher. Content was excellent. Labs and lab environment was excellent.