I can't say enough good things about Ex Why Zed. They are responsive, super helpful and very competitively priced. Do use their fantastic help section and tips for setting up your files. As a first time InDesign user, this was invaluable and meant that my files passed all preflight checks first time. The print quality is great and the production time very speedy, speedier in fact than I needed! All in all, I really enjoyed working with them and will definitely be getting more of my printing needs done by Ex Why Zed. I don't give 5 stars often, but they really do merit all 5!