Booked to have 2 front tyres fitted at the newbury branch , asked if they could be extra careful with the wheels , as they had just been replaced under warranty . waited over an hour for them to be done , whilst waiting the guy doing them came in to the waiting area and ask me what pressure i would like in them too which i replied the correct one !
when i went to my car there was damage on the offside wheel , after getting the assistant manager out i was told we did not do that , so why did you not point it out to me before you started work i asked ,no answer .
excuse after excuse followed by lies .
you will have to speak to the manager tomorrow ,long story short, manager agreed they had done the damage with there machine . and agreed to pay the £144 repair cost . so i removed the wheel and took it to a specialist dew to the nature of the damage and the type of wheel mobile companies would not do it . so as i have no spare wheel i had no car for 3 days sat on axle stand on my drive , friend lent me a car so i could go to work , but i still lost 4 hours pay as a result . so if you value your wheels stear clear
6 years ago
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