I had my cars mot done at the Andover branch. Needed work carrying out which they booked in for the next day. We had the parts so just needed fitting. 2 tyres and a spring. Dropped the car off then got a call shortly after that the locking wheel nut was rusted and may break. Told them to go ahead and they broke it. When getting a new one from mercedes they said it looked as though it was broken intentionally. After this I took my car elsewhere. They redid mot and said tyres were fine and didn't need changing. F1 wanted to charge over £200 to fit tyres and spring (just labour as already had parts) new place did mot and spring for just over £100. F1 was a rip off, unprofessional and trying to carry out unnecessary work.