Hi Amy,
Just a note to you and the team who support Chans funeral. Each member of the family were impressed by not only how the service came together but by the experiences I shared with them from our various interactions.
You have indeed achieved the purpose of your company, by delivering an excellent, flawless and caring service without charging the Earth.
I was particularly taken by each member of the teams communication skills. During this time I have spoken to a lot of people who immediately move into the soft, delicate voices; it almost feels fake until you remind yourself people are trying their best.
Once again thank you, I reckon Chan is pretty proud of you all which is by far the most important aspect.
With much respect and admiration,
Ash
5 years ago
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