Received a large amaryllis 'Carmen' bulb from FG which looked like it had been stored for too long, very dry and one shoot browned off on receipt. It flowered beautifully however but no leaves appeared - so the overall effect was stark, unlike the picture they use for sales which showed the plant with leaves and flowers, so that was what I expected. Unsatisfactory response from customer services despite sending photos of the bulb. Customer Services said the leaves will probably come later - despite the plant being shown with flowers and leaves on their website. with hindsight, it is probably best to return any unsatisfactory plants within the first 14 days rather than plant them and give the company the benefit of the doubt.