Good and bad ! Been in before and the customer service had been very good. Today was in twice - first experience was very abrupt - after standing waiting to be served under new restrictions where the available lady at the till was not helpful nor clear what you could do and the advice was pretty non existent, rude and rushed. Made up later by a very pleasant and helpful customer service representative - what a pity that a bad experience from one individual takes away from those that really want to help ! Hence the overall poor rating. Seems like a common thread....