Called a few weeks ago and spoke to a very friendly and helpful lady on the phone. Today I went into the store to collect what I needed. Clearly a served by a different person. Very nearly walked out. Thankfully I knew exactly what I wanted otherwise they almost certainly would have lost my business. Very unfriendly vibe. Don't appreciate snooty people who look down their noses at others. Makes me laugh because you actually have no idea who you are serving.....I imagine if I was wearing my designer clothes and driving my Range rover the service might have been better. Tut tut..... Still paid the same amount for my paint though.