Interesting reading the below reviews. One word stands out - archaic. Any ‘modern’ on-line company works on replacements and/or refunds. I simply returned 2 shirts which were too tight and simply requested they were replaced with 2 ‘large’ size. Waited in vain until I was informed a refund had been authorised. When I rang and asked why I was told ‘not their policy’ to replace and to order again. Really? Don’t think so. If they can’t be assed to just put 2 shirts in the post as requested then they obviously don’t need the business. No new shirts for me to take on holiday and £75 lost for Fatface. Won’t bother again