Ann Low
Level of cleanliness was not of a standard I would expect, some examples - on arrival there was a soiled towel in the downstairs WC and make up on a bedsheet on one of the twin beds. The sofa was unclean and when we lifted the rug in the lounge part way through the holiday to vacuum there was a large amount of sand underneath it - we did not go to the beach. The ironing board cover was very dirty. Inside the lounge by the windows were a large number of dead flies and the balcony railings, washing line ( I cleaned the washing line after I bought some pegs) etc were full of cobwebs. The property was poorly equipped, some examples - no laundry basket or pegs, no cooks knife which made preparing food for 8 difficult ( there were 2 bread knives!), no egg cups for 4 year old to have a boiled egg, no oven gloves, no tongs to turn steaks or chops with. No salt or rinse aid in the dishwasher - none available to refill. No working lights above hob - so you are cooking completely in your shadow and have to keep standing back to see what's going on. A table outside that is only big enough to seat 6, yet the house sleeps 8 (6 chairs were provided and another 2 added when we first arrived, but we could not get them all around the table). A sunbed for one - at least provide 2 or 4, not expecting 8, but one? and covers that desperately need a launder. A beautiful balcony to the master bedroom at the front and no furniture to sit and admire the view? A puzzle with 3 pieces missing written on the box - really - just throw it away! I could go on... 2 points essential to mention - the iron is cracked and you can see/access the bare wires, this needs urgently addressing. So, too does the decking planking that has fallen away at the side of the property and has protruding nails. As a family of 3 generations who regularly hire houses around the country, usually in the summer and always pay in the region of £2k, it's one of the worst we have experienced. We will not be returning. Clearly you do get repeat business, I can see this from the guest book - maybe they made off with everything that's missing - but that doesn't excuse the poor cleanliness. .
2 years ago
Ferry Marina has a 4.79 average rating from 464 reviews

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