Customer service is SHOCKING!!! They are providing a service for living things yet dont seem to give two sh*ts about animals. Their phone line has been disconnected for over a week (though they say it's a technical issue), facebook messages, emails and no response. They took my payment no problem but not delivering them. I have read reviews today and people have been having this issue for awhile before the covid 19 situation so it's disgusting that they are using it as an excuse. If anything they should be trying to provide the best service they can to support our animals however are unable to