Fantastic Customer Service. The staff is friendly and knowledgeable, responsive and helpful. A genuine pleasure to do business with them. Just a follow-up. In my original order, there was a small complimentary gift of hand wraps included. Unfortunately, they were out of stock. So what did Fight Co do? They sent them out separately a few days later, at no charge to me and despite shipping them to Italy from the UK. Could not be happier with this company. (Well, OK, if they sent me every item for free or better yet, paid me to take their products then maybe I would be happier with them!)