I never review anything, but I was so shocked by the poor customer service I received from Finest Dental (Liverpool St branch) that I wanted to make sure that no one else has the same experience. I had booked a consultation for Invisalign, to start with I had to wait 30 minutes until I was seen - I was totally forgotten about in the waiting room and had to remind them that I was waiting. Then I was rushed through and passed through various rooms with various staff, no one really telling me what was going on, but people taking photos and shoving things in my mouth. I have never been treated so badly in a dentist before. It felt like they were just rushing to get everyone through quickly. After the consultation I decided not to go through with the treatment because of the awful service and how unwelcome I had felt. So I wanted to get my £50 back that I had put down as a deposit. I had to chase this for weeks, I received a phone call at one point and someone took all my details and I still didn't get the money back, so I chased over email and finally got the money back after 2-3 months. I have since been to another orthodontist for a consultation where I received the normal good level of service you would expect.