Despite the fact that you e mailed me to say that you have dispatched the items and have taken my money over ten days ago I still have not recieved them . !! After contacting the flag and bunting company about my lack of flags twelve days after posting on the 17 th november . They have now kindly sent me two more flags FIRST CLASS mail this time and hopefully Colchester Post Office will rise to the chalkenge and deliver them . We are having a problem with our mail in Colchester as a lot of staff off sick and inadequate number of staff.. So not blaming Flag company but Royal Mail. Will keep you posted . This is the 5 th december and i still havent recieved my flags. Can i have my money back please so i can go elsewhere as you obvviously cànt deliver here.