This is a terrible company. Do not use them! THEY WILL NOT REFUND YOUR MONEY! We booked a hotel using our CREDIT CARD to charge and ended up cancelling it. They immediately sent us the cancellation confirmation, then asked us for checking account information to return our money: SWIFT, IBAN, BIC, Account number, etc, etc.. Our Cancellation #: 210164. We contacted them twice and requested that they credit our credit card. They never responded and never refunded our money. We ended up contacting our credit card company disputing the charge. They use this delay tactic to keep the money and hoping the customers go away! Very dishonest practices! Do not fall for their cheap prices. Use other companies to book your trip.