Appalling service and appalling product. Delivery was late, plant was in the driest soil ever and delivered upside down and in a box that gave no indication that it should be delivered that way up. Also came with dead leaves from other plants in the wrapping. No plant food, no care instructions and an insufficient pot. Delivered to my home for my mum’s Mother’s Day gift as she’s a big plant lover. We had to give the plant loads of water quickly and frequently as the soil was so dry. It’s now been a couple of weeks of careful watching of this plant and some of the stalks started to mould/die from the top and spread this weird fungus to the other stalks. Today, my mum tried to repot it in the garden but there were barely any roots, no central point and a couple of the stalks completely fell apart when removed from the pot. Not worth the money at all, seems like it’s just a plant sold to look impressive but won’t survive long. Contacted Floom early on about the terrible delivery service and was offered a 10% off my next order code, which is trash compensation for a poor service I had no intention of using again then, and wouldn’t dream of using again now. Awful experience and feel like I’ve been mugged off.
1 month ago
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Floom has a 4.58 average rating from 11,860 reviews

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