I had to buy a birthday bouquet and honestly I left it till last minute. I am based in London and the delivery address was in New York. I usually use Flowerbx but they did not offer next day flowers for my occasion. A quick search in google led me to Floom and there was ALOT to choose from. I liked how the interface allowed you to mark your needed delivery date and a list of suppliers with their possible options were listed. The sub section of categorising the in seasons, occasions, popular blooms were also very helpful. The photos were super clear and I felt the site was really easy to navigate. I usually make quick decisions but because there was so many great options, it took me a good 30 mins to decide. I finally went with a floral arrangement which was higher than my initial intended budget but it looked amazing. On the day of the delivery, the gift was not delivered until the late afternoon. Which was fine as they did advise the delivery window was 10am~6pm. I just wanted to check if the order would make it and sent an email to follow up. Floom team came back within minutes which made me super impressed. They reassured me of the status and to get back to them if the bouquet did not arrive by 6pm. My friend recieved the bouquet in the late afternoon and sent me a photo. She liked the bouquet but I was slighty suprised how the actual bouquet looked different from the initial photo. It was a nice bouquet but not WOWZer. Especially for the price I paid. I would still give 4 stars as the service was efficient, easy and the end product was acceptable. Floom is a great website and I will use it again. I would be inclined to use a different florist on Floom though. Thanks Floom!