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Rabiul
Do not purchase anything from here. You might see positive reviews, but they’re fake. The trust pilot score is riddled with negative reviews and rightly so. Honestly, if you think it’s worth looking past this review because it’s just one disgruntled customer, prepare to be disappointed. The customer service is up there with worst. False promises regarding delivery, which they’ve delayed 4 times. They flag the status on the website to make you think they’re sending it out, but they don’t. It’s just flowers, so I’m not bothered about the items being delayed, it’s on principle. Fake reviews making this company seem like a top flowers company on the internet, when in reality it’s practically a one man band, scamming customers and sending false promises. Please don’t look past this review amongst the fake positive ones. The customer service team pretend to get updates on where the delivery is saying “it’ll be delivered today” but by end of day it isn’t, and they’ll ignore your messages and not pick up the phone. P.S. Floom tries to sell its unique differentiator on “same / next day delivery”, but they don’t have the network for this, it’s absolutely a lie. Check trustpilot. DO NOT BUY FROM HERE
3 years ago
Read Floom Reviews
Floom has a 4.4 average rating from 21,298 reviews