My overall experience with Floom has been poor. From the start, I did not receive a confirmation email of my purchase until the next day and there were no updates or tracking for delivery. The flowers were delivered outside of the delivery window, and only after I contacted customer support. I didn't even receive confirmation that they were delivered from Floom until many hours later. The bouquet itself was subpar for the cost of the purchase. Several flowers came with broken stems or wilting/browning blooms. I would not buy from Floom again and will not recommend this service to anyone looking for high-quality flowers.