Wouldn't order again. Paid for delivery on mothers day only for delivery to be made one day later.
Confirmation of being unable to guarantee delivery on Mother's Day was only provided after the order was paid for. I was then repeatedly told the order would be delivered on Sunday via customer services, although it never happened.
I was advised a substitute was applied to part of the bouquet I ordered and would be a like-for-like purchase with the same colors. Unfortunately, my mother ended up with red roses instead of white (which was in the initial order). A very disappointing experience all round and wouldn't order again.
2 years ago
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