Terrible customer support. My order was not delivered on the day it was supposed to be delivered, representatives Liza and Valentina could not give me a clear response about what is going on with my order and why it is been late. Representative Liza did not even wait until my answer and ended the chat before I even responded. I am very disappointed in the support I received, the representatives are very unprofessional and I think the only thing they know is how to apologize. In addition to that I am also disappointed at the order that was finally delivered - the flowers on the picture and in real life are two different types, i ordered roses and lisianthus, they delivered me 1 rose and the rest was cloves with lily, in addition it was delivered the next day. I am not going to pay a dollar for this and disputing my money through the bank.
2 years ago
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