This is the worst flower delivery experience I have ever had. There was someone there ready to accept the delivery but yet it was marked undeliverable even though I had paid for same day service. I received a notice that it was delivered - which it wasn't. Then they stated they would delivery the next day and I received another notice that it was delivered - AGAIN it was not. I had to follow up with Floom over and over again to get a status because they said they were unable to cancel the order and refund me. They finally delivered very old flowers more than a day after they were supposed to.