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Diana
Got different flowers than I ordered (which is fine if asked beforehand, but I was not). When I expressed disappointment the Floom rep suggested that they retrieve the gift from the recipient’s house and refund me, if I wasn’t happy. A strange and impractical solution, not a thoughtful or empathetic response
1 year ago
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Floom has a 4.4 average rating from 21,307 reviews
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