I ordered the Cosmo from Floom for my sisters birthday only to be sorely disappointed and misled. None of the flowers or greens that were advertised on the website in the description or on the photo were what was delivered, we received a small, cheap and very pink bouquet instead of the lush, neutral and expensive bouquet that was ordered and paid for. I tried to reach out to support, to the live chat, replied to the email from my order and to a generic email I received from a customer support person with zero response from anyone. This has prompted me to leave a poor review which I think is deserved. I merely want what was ordered and paid for to be delivered to my sister and some semblance of effort to respond to me. I wouldn’t recommend this company and will not be using them in the future.