We had a really bad experience using Floom. I ordered this adorable, quirky bouquet from a florist that looked very experienced based on her photos and the bouquet that arrived was… horrendous. It’s hard to make flowers look ugly, because they’re so beautiful. The bouquet was mostly dark heavy shiny round leaves (which weren’t supposed to be included). I’m shocked the florist felt comfortable dropping it off, to be candid. I reached out to customer service and no one responded. I won’t use Floom again.
10 months ago
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