I chose a gift for my niece for her 16th birthday. She's very arty, so I chose something appropriate. When she texted me to say thankyou, I could tell by her tone that she was a little underwhelmed so I asked her to forward a shot of the arrangement. When I saw it I was so dissapointed - it looked like the kind of thing you might send to your granny. I used the chat bot on the site to say how disappointed I was......sent them a shot and they said they thought that the arrangement and quality looked fine. Won't be using them again.
7 months ago
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