Ordered Flooring from Floors 4 you and as I am an Engineering Consultant, I gave them a Computer drawing of how we wanted the pattern to run. Monday 16 April Damien Williams arrived to install floor as per Floors4 You instruction As it was in our hall we were effectively trapped in our lounge until Damien called me to say that he would not install the door cover strips supplied by Floor 4 You. As soon as I saw what they had done I told him that I was extremely unhappy with the way that the floor and edgings were installed, the pattern not according to my drawing, with the edgings not cut and finished as they would normally be, but just cut square. He then continually spoke a load of rubbish and I think he thought that as we are OAP’s that we would just accept what he said, but as an Engineering Consultant I know how things should be done. He then said that he would not install the door strips supplied (Probably would take too long or he was just not competent). He said he would fit stick on strips he had in his van and we could pay him for them and return others to Floors 4 you for a refund. He then fitted 6 off strips to the 8 doors, but had run out so we had 2 doors without strips. At that point I had had enough of Damien Williams and told him to go and I would supply and install the remainder myself. The next day all the floor strips he had fitted had all come up,as he had stuck them to dust from his cutting. Visited Floor 4 you the next day and complained that the floor was not fitted as per my drawing and about the very shoddy way it was installed, and that it should all be replaced, which the sales assistant agreed that he had my drawing showing how it was to be installed. I was then rang back in afternoon to be told that It was my word against theirs, so they would not do anything to rectify (tough), but to contact their head office for a refund for the returned floor strips. After 8 phone calls over a week I eventually had the £34 reimbursed. If you want a nice floor that you can be proud of, do not go to Floors 4 You and if Damien Williams turns up to install it do not let him in your house. In conclusion, Totally Unprofessional Company, using Soddy Unprofessional installers avoid at all cost.