Review of Floors2go
Sharon Jackson
1 star: Bad
FLOORS2GO COWBOY CARPET FITTER CUT CARPET SHORT#DUDLEY BRANCH
I basically spent a lot of money on carpet and flooring for my whole house. It is a beautiful brand new build our dream home. Floors 2 go Dudley branch advised myself and my husband to use their carpet fitter as if anything went wrong they could not be accountable. I had my own laminate floor fitter. However, after the carpet was fitted 2 of the doorways didn't seem right. My doors were always open. Upon shutting the door I realised the carpet was cut short about 2 and a half inches from the door frame. This person is supposed to be a professional carpet fitter recommended to me and used by floors 2 go. Neither of them are taking responsibility whilst my flooring looks like shambles done by a rookie. I'm absolutely devastated as my flooring was not cheap. I have never seen carpet layed like that in my life. I'm fuming right now and people must be aware of e carpet fitter knew it looked wrong why didn't he show me so it could have been corrected without cutting the carpet and putting a silly door bar across. It's looks like a ****** mess. The laminate floor can be cut but I cannot retrieve my carpet. I feel sick every time I see it.
Something has to be done, it cannot stay that way.
If not resolved I will have to take this matter to trading standards. A professional should know his work. He was sent to my home by floors 2go How dare they send a cowboy to my home. I trusted them on there recommendation as a customer.
Someone must be made accountable!!! Its a joke. I would actually laugh but it's by all means NOT FUNNY!!! 😡😡😡
Sharon
4 years ago
Floors 2 Go has a
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average rating
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4
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