I placed a Mothers Day order from Saudi Arabia and made a typing error in the delivery dress (wrong flat number). I then called them at huge expense less than 10 minutes later and they told me they are unable to make the change and said basically, TOUGH LUCK the flowers will go to the wrong flat. What use is that? For all I know the flat isn't even occupied.
I used to use this company regularly. NEVER AGAIN. Customer Service? This company needs to WAKE UP and realise that customers are people you are supposed to help, not FLEECE.
7 years ago
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