My daughter ordered me flowers for Mothers day thinking I would get a beautiful bouquet as advertised (Sweet Cup Cake) she also added a small teddy to her order. She thought it would be extra special for me to get flowers delivered. The flowers arrived a day after the delivery date requested, they were drooping and leaves were drooping off the greenery. There was only one yellow rose not the three as depicted in their advert, only 2 full carnations and one broken one again not the 4 as depicted and the other flowers were also lacking. It was a meager bunch of sickly looking flowers which cost her £24.99. She could have got a much better bunch for £3 at the local garage. I have received several bouquets from Flying flowers in the past and the quality has always been excellent. I am sorry to say we both felt extremely let down and disappointed and will not be ordering from them again. My daughter did message to complain about the delivery not arriving on the day expected and has been told she will receive a full refund, this however does not make up for the disappointment.