Only given one star because the flowers arrived on time however I did pay £5.99 extra. Gift for my daughter and her husband. She unpacked them only to find that some of the blooms had brown edges, one spray had broken stem and thy looked nothing like the photo in the brochure that FF had enclosed. She immediately contacted FF and sent them photos. She was embarrassed to tell me what had happened & I was furious. I have been promised a refund but that is little consolation. Won't be using FF again. You need to get your act together and talk with your supplier. They are doing you no favours.