Surprise £18.99 Christmas Carnival flowers arrived for 2 roses, 2 tulips and 2 stems of some other small flowers some of which had heads fallen off, and one gold sprayed stem of leaves. Contacted Flying Flowers as embarrassed as friend paid good money they said they out source their orders - I suggested they use secret shoppers so they can see what is being sent out under their name. They sent a different bunch of flowers which were fine. Photos taken of the original flowers by friends who were also horrified and have said they will be reporting these flowers to Trading Standards. Emailed Flying Flowers on the 13.12.2019 to date no reply. It is a shame as Flying Flowers used to have a good name.