The flowers were due on Saturday. The recipient was self isolating and did not answer the door expecting the flowers to be left at the door as all packages are being left at the door during this challenging time. However the flowers were taken away and a card was left saying the flowers would be delivered on Tuesday. When the flowers were eventually delivered they were not worth having as there was not enough water for five days. Flying Flowers apologised immediately and refunded my money. However there was disappointment at not receiving the flowers on the right date. A serious error occurred here which is being looked into by Flying Flowers. I have used them in the past and they have been excellent with beautiful flowers in perfect condition and will use them again.