Don't EVER use this company. Incompetent and negligent. I ordered a sympathy bouquet to be delivered for my Aunt’s funeral today at 11am. Flying Flowers assured me that the order would be delivered before the scheduled funeral, or delivered the previous day if not. The order was delivered over 1 hour after her funeral. I subsequently received a delivery confirmation note that read; 'I'm pleased to confirm that your Flying Flowers order has been delivered as promised – I'm sure it won't be all too long until they're in touch with you in person to pass on their thanks! ' words fail me