Not wonderfully happy to be honest! Whilst I appreciate that in the current circumstances it may be more difficult to obtain certain flowers, I would have thought that you would do your best to obtain like for like ! The flowers that arrived were missing both the Pistache and the Wax flowers, I cant be certain that they were missing others as the photo I was sent is not all that clear. A spray of gypsophila had been substituted for the wax flower and a large quantity of much bigger green leaves which looked they had been used as padding instead of the smaller more delicate pistache. Both of these are much cheaper than the original intended flowers and looked it. I have never had cause to complain about your service before but there is always a first time. Happy to send you the photo of the bouquet received by my friend !