If you are going to advertise, with a picture, a full beautiful bouquet then that is what you should deliver. The flowers that were sent looked like what you'd pick up at the petrol station. I have already contacted customer service who were quick to give me a 50% refund, but this doesn't alter the fact that the flowers that were sent were embarrassing to me. If an order goes through for a Summer Love bouquet, then why isn't the florist putting together a Summer Love bouquet instead of using a few flowers that come in that bouquet? Quick delivery and quick response from customer service doesn't make up for the fact the flowers were poor and I won't be using you again.